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  • How do I schedule an appointment?
    You can schedule an appointment by clicking the Book Online tab on our website or calling our office at 123.456.789.
  • What should I bring to my first virtual appointment?
    Please bring a list of current medications, and any relevant medical records.
  • Do you accept patients without appointments?
    We primarily see patients by appointment, but we may accommodate based on availability. Please call to inquire.
  • What insurance plans do you accept?
    We accept most major insurance plans, including [list accepted insurances]. If you are unsure about your coverage, please contact our office or your insurance provider.
  • Do you offer self-pay or payment plans?
    Yes, we offer self-pay options and flexible payment plans. Please contact our billing department for details.
  • How can I pay my bill?
    You can pay your bill through our online patient portal, over the phone, or in person at our office.
  • How do I access the patient portal?
    You can access the patient portal by clicking the Patient Portal link on our website. If you are a new user, you will need to create an account.
  • What can I do through the patient portal?
    Our patient portal allows you to: Schedule and manage appointments View medical records and test results Request prescription refills Pay bills and track expenses Communicate securely with your provider
  • I forgot my patient portal password. How do I reset it?
    Click the Forgot Password link on the login page and follow the instructions to reset your password.
  • How do I request a prescription refill?
    You can request refills through the patient portal or by calling our office. Please allow 24–48 hours for processing.
  • Can you send prescriptions to my pharmacy?
    Yes, we can electronically send prescriptions to your preferred pharmacy. Please ensure we have your updated pharmacy information.
  • How do I request my medical records?
    To request medical records, please submit a signed authorization form through our patient portal or visit our office. Processing times may vary.
  • What is your cancellation policy?
    We require at least 24 hours' notice for cancellations. Late cancellations or no-shows may be subject to a fee.
  • Do you offer telemedicine appointments?
    Yes, we offer telemedicine visits for certain conditions. Please contact us or check the Telemedicine section on our website for details.

FAQs

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Hours of Operation

Mon - Fri: 8am - 6pm

Sat - Sun: Closed

 

Tel: (207) 401-5756

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